We Are Here To Help

Whether you need technical support, have a billing question, or want to explore partnership opportunities, the Positive Finder team is ready to provide fast, reliable assistance.

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Support Channels

Select the department that best matches your inquiry to ensure the fastest response time from our dedicated specialists.

Technical Support

Experiencing account issues or platform glitches? Our tech team operates around the clock to ensure seamless access to your matches.

Get Tech Help

Billing Help

Need assistance with your subscription, payment methods, or invoice history? We handle all financial inquiries securely and privately.

Manage Billing

Business & Sales

Looking for advertising opportunities, corporate accounts, or sales inquiries? Connect with our business development experts.

Contact Sales

Media & Partners

For press releases, media kits, interview requests, and affiliate partnership programs, our media relations team is available.

Join Network

Send Us a Message

Please fill out the form below detailing your request. We aim to respond to all general inquiries within 24 business hours.

Office Location

Global Headquarters
Positive Finder Operations Hub
Innovation District, Suite 400

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Business Hours & Response Times

  • Support Operations: 24/7
  • Billing Department: Mon-Fri, 9AM - 5PM EST
  • General Inquiry Response: ~24 Hours
  • Urgent Issue Path: Under 2 Hours

Direct Communications

For accessibility support or if you prefer direct channels, please log in to access our secure phone option and prioritized email details.

Log In for Direct Access